Effective Date: 21 Feb 2025

Welcome to TridentKandy.lk (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the services we offer, including booking accommodations and making online payments. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

• You must be at least 18 years old to use our Website and book accommodations.
• By using our Website, you represent and warrant that you have the legal capacity to enter into a binding agreement.
  
  

2. Booking and Payment

a. Room Reservations

• All bookings are subject to availability.
• You must provide accurate and complete information during the booking process.
• A confirmation email will be sent to you upon successful booking.

b. Payment

• Payment is required at the time of booking unless otherwise specified.
• We accept major credit/debit cards and other payment methods as indicated on the Website.
• All payments are processed securely through our third-party payment gateway.

c. Cancellations and Refunds

• Cancellation policies vary depending on the type of booking. Please refer to the specific terms provided during the booking process.
• Refunds, if applicable, will be processed in accordance with our cancellation policy and may take up to 14 business days.
  
  

3. User Responsibilities

• You agree to use the Website only for lawful purposes and in accordance with these Terms.
• You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• You agree not to:
  • Use the Website in any way that could damage, disable, or impair its functionality.
  • Attempt to gain unauthorized access to any part of the Website or its systems.
  • Engage in any fraudulent or illegal activities.
    
    

4. Intellectual Property

• All content on the Website, including text, images, logos, and designs, is the property of TridentKandy or its licensors and is protected by intellectual property laws.
• You may not reproduce, distribute, or use any content from the Website without our prior written consent.
  
  

5. Limitation of Liability

• TridentKandy is not liable for any indirect, incidental, or consequential damages arising from your use of the Website or services.
• Our total liability for any claims related to the Website or services is limited to the amount you paid for the booking.
  
  

6. Disclaimer of Warranties

• The Website and services are provided “as is” and “as available” without any warranties, express or implied.
• TridentKandy does not guarantee that the Website will be error-free, secure, or uninterrupted.
  
  

7. Third-Party Links

• The Website may contain links to third-party websites. These links are provided for your convenience, and TridentKandy is not responsible for the content or practices of these websites.
  
  

8. Governing Law

• These Terms are governed by the laws of Sri Lanka. Any disputes arising from these Terms or your use of the Website will be resolved in the courts of Sri Lanka.
  
  

9. Changes to These Terms

• We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.
  
  

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

TridentKandy
Email: buzzus@tridentkandy.lk
Phone: (+94)-703 372020

Thank you for choosing TridentKandy. We look forward to providing you with an exceptional experience.

[End of Terms and Conditions]